John Cussen

Programme Manager

John is currently responsible for the delivery of Smart Metering and Connected Homes within Bord Gáis Energy.

He has over 12 years’ experience in the energy industry across a variety of roles in networks, regulation, strategy and retail. John’s key area of focus is the implementation of the systems and processes to facilitate Smart Metering and other technical solutions to customers. Prior to this, John was responsible for Bord Gáis Energy’s energy efficiency obligations and expanding the company’s offerings to its residential and business customers through energy efficient and smart technologies. Previously, John worked in the technology and financial services industries. John holds a BSc in Computer Science from Trinity College Dublin, a Diploma in Applied Project Management from the Institute of Project Management of Ireland and an MBA from UCD Michael Smurfit Business School.

How Technology Can Be Used to Improve Customer Relationships
12th April 2016
DCU Business School, Room Q302
11:30  -  12:00